Automate WhatsApp.
Never Miss a Lead Again.
Use the WhatsApp Business API to automatically respond to leads, send order updates, collect payments, and follow up — without manual effort.
Instant Lead Response
Automatically reply to new inquiries within seconds, collect details, and log to your CRM.
Order Confirmations
Customers receive automatic WhatsApp updates when orders are placed, processed, and delivered.
Payment Reminders
Scheduled payment reminders reduce outstanding invoices without any manual follow-up.
Appointment Reminders
Reduce no-shows with automatic confirmation and reminder messages.
Feedback Collection
Post-sale automated messages that collect reviews and satisfaction scores.
Team Handoff
Smart routing that escalates complex conversations to the right team member.
WhatsApp Automation Questions
What is WhatsApp Business API and how is it different from the regular WhatsApp Business app?
The WhatsApp Business App is for manual use by one person. The WhatsApp Business API connects WhatsApp to your business systems — allowing automation, bulk messaging, chatbots, and integration with your CRM or ERP. It handles high volumes without any manual effort.
Is WhatsApp automation legal in India?
Yes, fully legal. WhatsApp Business API is an official Meta product. All messages follow WhatsApp's business messaging policy. Promotional broadcasts require user opt-in — IRFATECH sets this up correctly from the start.
Can I send bulk promotional messages via WhatsApp?
Yes, to customers who have opted in. WhatsApp allows template-based broadcast messages to opted-in contacts. These are ideal for offers, reminders, and updates. Unsolicited spam is not allowed and can result in account suspension.
How long does setup take?
WhatsApp Business API approval from Meta takes 1–3 days. Building and connecting the automation to your existing systems takes another 1–3 weeks depending on complexity.
Do you handle the WhatsApp Business API application process?
Yes. We manage the entire Meta Business Verification and API application process on your behalf, so you do not need to deal with the technical setup.
WhatsApp Is Where Your Customers Are
Let us build automation that converts conversations into customers — automatically.