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I IRFATECH
Small Business

Stop losing leads between the enquiry and the follow-up

A CRM with automated follow-ups that makes sure every enquiry is visible, owned, and followed up on a schedule — not on memory.

The challenge

Most small businesses don't have a lead problem — they have a follow-up problem. Enquiries come in through the website, WhatsApp, and word of mouth, and a good number of them simply never get a second message, because nothing reminds anyone they're still open.

Our approach

  • One pipeline, every channel — leads from your website, WhatsApp, and phone calls land in a single, visible place.

  • Automatic follow-up reminders — a lead gone quiet for a few days surfaces itself instead of relying on someone remembering.

  • Reporting without a spreadsheet — where leads come from, how long they take to close, and who's actually converting them.

  • Connected to WhatsApp and your ERP — a lead logged on WhatsApp needs no re-typing, and a closed sale updates your records automatically.

What you get

Faster follow-up

New enquiries get a response within a day as a matter of course, not exception.

Nothing falls through

Every lead is visible and owned, so none quietly go cold.

More of what comes in, closed

A consistent follow-up schedule turns more enquiries into customers.

Let's talk

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