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I IRFATECH
CRM & Sales Automation

Stop losing leads to manual follow-up

A CRM system tracks every lead, automates follow-ups, and shows you exactly where each potential client is in your sales process.

What you get

CRM & Sales Automation covers

Lead pipeline

Every lead visible in its stage, so nothing falls through the cracks between first contact and closed deal.

WhatsApp integration

Leads from WhatsApp land straight in the pipeline, and follow-ups are sent from inside the CRM.

Auto follow-ups

Scheduled touches that keep prospects warm without a single person remembering to call.

Customer history

Every call, message, and order attached to the customer — context on hand before you dial.

Sales reports

See what converts and what stalls, by team member and by source, in real time.

Team management

Assign leads, track effort, and balance pipelines across your whole team.

Email campaigns

Follow-up sequences that nurture cold leads until they're ready to buy.

Mobile access

Your sales team gets the full pipeline on their phone, and optional app packaging.

How it works

From enquiry to go-live

1

Sales process mapping

We study how your team currently handles leads — from first contact to closed deal — before designing the system.

2

CRM design & configuration

We configure the pipeline stages, fields, automation rules, and WhatsApp integration specific to your sales process.

3

Team onboarding

We train your sales team hands-on, set up their accounts, and configure their mobile access.

4

Go-live & optimisation

We monitor usage for 30 days after launch and adjust workflows based on real usage patterns.

Common questions

Straight answers, no jargon

What is a CRM and does my business need one?
A CRM (Customer Relationship Management) system tracks every lead and customer interaction so nothing falls through the cracks. If you have a sales team or more than 20 active leads at a time, a CRM will directly increase your conversion rate.
How is your CRM different from Salesforce or HubSpot?
Off-the-shelf CRMs are built for generic sales processes. We build custom CRM systems tailored to your specific sales flow, WhatsApp integration, and industry — so your team actually uses it.
Does the CRM integrate with WhatsApp?
Yes. WhatsApp integration is a core part of every CRM we build. Leads from WhatsApp go directly into the pipeline, and follow-up messages can be sent from within the CRM.
How long does CRM implementation take?
A basic CRM with lead pipeline, WhatsApp integration, and automation typically takes 3–5 weeks. Custom workflows or deeper integrations add time.
Can my team access it on mobile?
Yes. All CRM systems we build are fully mobile-responsive and can be packaged as a mobile app for your sales team.
Ready to close more deals?

A CRM built for your specific sales process — not a generic tool your team ignores.

Chat with us directly